Software QA Manager 

Introducing Blueface

Blueface’s portfolio of business-grade solutions customizable cloud voice unified communications platform is a member of Comcast Business’s portfolio of business-grade solutions. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal and Sky. Making Comcast one of the world's largest connectivity and entertainment companies. 

Recognised by Gartner in their UCaaS Magic Quadrant, Blueface has built upon superlative voice foundations to develop a feature-rich, easily customised proprietary platform for businesses and carriers of any size. Blueface has global reach with headquarters in Dublin, Ireland and Philadelphia, USA; with additional offices in New York, Hong Kong, Rome, Madrid, and London. As a member of Comcast Business, Blueface’s culture is built on integrity and respect—with the goal of working together to drive ourselves and our businesses to always be creative, innovative, and competitive. At Blueface, we embrace good ideas and bring them to life quickly. We’re forward-looking and restless in looking for new ways to innovate for our customers.

Blueface is seeking a talented Software QA Manager with proven Test Automation skills, to join our Team and to take the lead on a growing QA team. The QA team current has 5 QA engineers and we are planning to hire another 2 to 4 before the end of 2020. The QA team is fully integrated into the Software Development team of Blueface which counts around 50 Engineers.

If your talents match the brief and you can contribute to our innovation-driven, fun-loving, high performance team — apply today!

Software QA Manager

Blueface is seeking an innovative Software QA Manager with proven experience in leading a QA team. As a Quality Assurance Manager, you will be responsible for creating and implementing a strategy for quality coordination and testing, while also suggesting solutions to identified quality problems. You will work with the other managers to define testing strategies and targets, then coordinate the QA team to meet those targets.

You will join the global, multi-functional Blueface Technology Team and will be instrumental in the full software development life-cycle. This includes, but is not limited to coordinating the QA efforts and team, writing test cases, supervising QA documentation, train the QA engineers and generally improving the QA processes and tooling used by the company.

We are looking for a candidate who is willing to grow alongside our innovative, high-growth company. The role will have scope to evolve based on the candidate’s desire to learn and to become involved in other technical fields.

The Role

  • You will drive a quality ethos to a high standard across the Software Delivery Life Cycle through your interactions with various individual contributors, teams, departments and related organizations.  
  • You will be involved in all our software deliveries : Backend, Front end & Mobile apps.
  • Manage the QA team
  • Help with hiring new QA engineers
  • Estimating, prioritizing, planning and coordinating quality testing activities
  • Maintain and execute test cases and/or regression test suites in support of our daily deployment
  • Help testing our software the various phases of the development life cycle, including post release tests
  • Production Support and patch/hot-fix management: creating and executing tests to validate issues and fixes
  • Bug reporting and issue tracking to resolution: reporting, updating and tracking issues through to resolution using Jira. Bugs are documented in a manner that ensures that all stakeholders are in a position to reproduce the bug, if required
  • Reporting: communicating test results and findings (test sessions, including bugs and producing some training documentation, where this improves knowledge transfer). This data may need to be communicated verbally and/or in written format, in a clear and concise way
  • Audit/Test current products and identify deficiencies and opportunities
  • Working with the overall development team, including UX to define opportunities to improve our web portals and mobile applications
  • Improve the QA processes used by our various software teams
  • Improve the quality and coverage of our automated test suites for our code bases
  • Identify training needs and take action to ensure team-wide compliance
  • Pursue a continuous learning mindset to keep abreast of new solutions, technologies, and skills

The role is new and will allow a lot of personal growth in the coming years as we build up our QA team and processes.

Required Skills & Competencies

  • QA Team Management
  • Experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies and others
  • Scripting capabilities for automated tests: Python, Javascript
  • Familiar with JIRA
  • Ability to write Technical documentation
  • Knowledge / awareness of the security aspects of software is important

The Candidate

Blueface are as committed to developing our staff as we our to developing out stack. With this in mind, the ideal candidate will possess:

  • BSc in Computer Science or Software Engineering or related areas.
  • Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
  • Knowledge of quality assurance terminology, methods, and tools
  • Analytical, problem-solving, and decision-making skills
  • Demonstrated knowledge of testing best practices, version control practices and defect management practice
  • A proactive, self-motivated personality with a strong commitment to learning
  • Be aware of the relationship between the development team and success of the overall business, and have a strong sense of ownership over this relationship
  • An ability to work under pressure and against tight deadlines

Location and Perks

Comcast offers its employees a comprehensive and competitive healthcare benefits program that delivers value to you and your family while supporting the company’s business objectives.

Blueface HQ is located in the heart of Dublin. As it stands, Blueface is currently fully remote but we will have our new offices opened within North Dock in 2021! This area is served by excellent infrastructure and public transit links and is close to all that Dublin city has to offer.

We are only a few minutes walk from the CHQ— a space teeming with excellent lunch spots —  including Foodie, the Natural Bakery, Freshi, The Bake House, Seven Wonders, Il  Fiorino and a host of the highest quality coffee shops and grocery stores.   

The Liffey is lined with benches for relaxing riverside breaks, there are numerous  quality restaurants and hotels in the area and you’ll find Dublin’s spectacular  coastline just 10-minutes away. Blueface also provides our staff with WebDoctor, a  remote GP-service to keep you in good health.    

North Dock is a short walk to the IFSC and is a hive of activity for the software development community and large companies and you’re never far from a MeetUp, conference or tech-driven breakfast morning.

Apply now to become the newest addition to the Blueface Team!

Additional Information

Role Type: 1 Year Fixed Term Contract

Industry: Telecommunications

Compensation: NEG, DOE

Apply for position now

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