About the Role

This is an exciting time for Boxever - we have retained our place on Gartner’s Magic Quadrant for Personalisation Engines, while Forbes recognises us in the Top 10 most powerful examples of AI in use today - alongside Google, Apple, Tesla, Netflix and Amazon. We’ve done some big things, and we have big ambitions, but we’re not the finished article yet!


We are looking for a Senior Systems Engineer to join the Engineering Operations Team to help design and implement our SaaS platform infrastructure. The right person for this role is someone who is a motivated techie, has a deep interest in distributed systems provisioning and operations, is keen to keep learning, and is passionate about building cloud infrastructure configuration as code. This person is drawn to the challenges of scaling and building resilient systems across 1,000s of nodes and crunching enormous amounts of streamed and batch delivered data. If you want to work on Big Data engineering innovation at internet scale using an AWS stack then this is the role for you!

Your Responsibilities

  • Taking ownership of our AWS platform including security best practice implementation.
  • Automating on-demand provisioning of platforms for production, development and test.
  • Continue the roll out of migrating large parts of the Boxever platform to an EKS based Kubernetes environment. 
  • Scripting everything. Research and implementation of any interfaces and tools required.
  • Managing systems and policies critical to our production, development and test infrastructure.
  • Innovating to solve scaling challenges enabling the company achieve its growth ambitions.
  • Maintaining and promoting operational best practices.
  • Implementing test / deployment controls and processes.
  • Working with Dev teams to ensure product features are designed to ensure zero downtime.
  • Collaborating with product engineers to resolve connectivity, performance, and stability issues.
  • Defining and managing backup strategy for IT and development systems.
  • Working with field team to understand and replicate customer IT environments.

Skills & Experience

  • 3+ years’ AWS experience preferred
  • Relevant AWS certifications an advantage
  • Kubernetes cluster administration an advantage
  • Automated change management tools experience,  preferably Ansible or Cloudformation.
  • Suitable experience with other tools considered such as Puppet, Chef, Salt etc.
  • Linux system administration.
  • Experience designing large scale reliable systems a plus.
  • Ability to craft well-designed scripts in scripting languages.
  • Experience using monitoring tools for server health and performance at scale e.g. Open source tools, Prometheus, New Relic, Librato etc.
  • Provisioning platforms using deployment automation and auto scaling.
  • Designing and maintaining test automation platforms.
  • Knowledge of some or all of the following specific technologies is a plus:
  • Cassandra, Kafka, Zookeeper, Hadoop / EMR, Elasticsearch.
  • Distributed systems written in Java.

Life @ Boxever

  • A huge opportunity to make a real impact, to shape what we do and where we are going.
  • The exposure and challenge you need to learn, stretch yourself and progress your career.
  • Complex technical and business problems to solve, and the trust and autonomy you need to go solve them.
  • A smart, straightforward team, in a friendly and open environment.
  • Competitive salary. 
  • Share options.
  • Health insurance, life insurance & income protection.
  • 25 days holidays + full flexible working so you can balance life at home with life at work.
  • Lots of munchies, happy hours and BBQs on our roof terrace.
  • Mac tech as standard… but tell us what you need.


About Boxever

Boxever is a personalisation platform that uses data and AI to help the world’s biggest brands make every customer interaction smarter and deliver game-changing customer experience. We do this in two ways. Firstly, we build rich and accurate profiles of their customers using data from across their business. Then we use AI to automate decisions about how to personalise interactions on every channel and in every moment. 

The result? Personal, relevant and valuable experiences for customers, and improved engagement, acquisition and conversion for the business. Since we started back in 2011 we’ve been helping the likes of Emirates, Viva Air Group and Aer Lingus revolutionise how they engage customers. Today we’re  recognised by Gartner as a leading player in personalisation and ranked by Forbes alongside Google, Apple and Amazon as one of the most powerful examples of AI in use today.

Want to learn more about what we do (and see what it's really like to work here)? Follow us on instagram - @boxeverlife - and check out this video.

Apply for position now

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