Canada Cartage is the country's largest provider of outsourced fleet solutions, providing dedicated equipment and drivers to both small and large firms is looking for a Maintenance Service Writer to join the maintenance team.
First point of contact for CCS customers
Breakdown support for CCS customers
Schedule vendor repairs and issue purchase orders
Ensure purchase orders are completed once vendor has confirmed the unit is mobile.
Two way communications with customers and vendor to reduce breakdown times.
Two way communication with CCS Operations to provide updates as required
Maintaining an updated spreadsheet of equipment damage for the Ontario maintenance shop – following up with shops in regards to new units coming in with damage – requesting updates/estimates
Sending updated list to required persons at the end of the day
Maintaining an updating spreadsheet of trailers on hold – following up with foremen for estimates on equipment before being put on hold list
Creating RO’s in Transman when emailed by ops – or when needed
Requesting estimate from our team in regards to damage – to send to S&C and Claims and follow up in regards to Car ID#
Duties as assigned
Following up with service writers/manager in regards to any errors
Inquiring with claims in regards to damages, following up with operations managers to have driver fill out reports – provide any information to claims / S&C – driver info, etc – fill out unreported damage forms if need be.
Third party billing – in conjunction with maintenance admin clerk and maintenance admin supervisor.