Dock Lead Hand

Calgary, AB, Canada Full Time

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Under the direction of Account Coordinators, the Dock Lead Hand is responsible for achieving the objectives for safety, efficiency, quality, and loading accuracy for Canada Cartage and its clients. Particular emphasis is placed on the guidance of warehouse team members and the work according to operational action plans specific to the proper servicing of the customer account (receiving, warehousing, loading, etc.)


Monday to Friday, 5AM to 1:30PM, Overtime may be required


4700 102 Avenue SE, Calgary, AB


  • Identifies potential discrepancies in inventories and performs documented audits as required

  • Set an example to the forklift operator team of professional and ethical work practices

  • Ensure forklift operators are trained effectively in all aspects of their position

  • Provide timely information regarding forklift operator performance in the areas of attendance, production, quality, safety, and housekeeping to the Operations Supervisor

  • Identifies problem employees and alerts the Operations Supervisor immediately to ensure the employee does not present a hazard to himself or other workers in the workplace, in accordance with company policies and procedures

  • Oversee the operation of the forklift operator team members to achieve prescribed objectives and ensure work is performed in accordance with standard operating procedures

  • Assists forklift operators in the performance of their assigned duties

  • Reports all accidents to the Operations Supervisor and aids in the investigation in accordance with Occupational Health and Safety Regulations, and company policy

  • Evaluate housekeeping, security, and safety standards on a daily basis

  • Review warehouse operations daily to ensure the warehouse is neat, secure, and organized

  • Monitor operations to ensure that damage to product, equipment, and the facility are prevented and reported

  • Provide general communication on relevant safety issues and concerns

  • Brings forward any safety concerns brought forward by team members to the Operations Manager

  • Accountable to the Operations Supervisor and the Account Coordinator Team for the efficient performance of all assigned duties and responsibilities

  • Coordinates activities with co-workers, team members, and contracted personnel and other visitors to the operation

  • Accompanies visitors on site visits as required

  • Shunting trailers within the yard

  • Other duties as required


  • Minimum 2 years Experience in and solid understanding of warehousing and distribution operations in cross-dock facility required

  • Minimum 1 Experience as a Lead Hand in a warehouse environment required

  • A valid Alberta issued Class 1 Drivers license an asset

  • Able to lift 50lbs unassisted

  • Must have customer service experience

  • Must have minimum 1 year of forklift exp.; certification an asset, will provide training in house

We would like to thank all those expressing an interest in this position; however only qualified candidates will be contacted for an interview.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups and women.

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