The Dispatcher is responsible but not limited to, all activities involved in effectively supporting and monitoring all on road activities completed by drivers.
Schedule and Location
Must be flexible and able to work weekdays and weekends
18371 McCartney Way, Richmond, BC
Details of Position:
Assess and support all driver inquiries
Provide drivers with all relevant information and/or tools for their trip; maps, schedules, trip sheets, access codes, trip numbers, tractor keys, log books, etc.
Create ERR’s (Equipment Repair Requests), Audit Driver DVIR’s (Driver Vehicle Inspection Reports)
Responsible for ensuring that all work is accurately entered in the A1 system in a timely manner; live updating, order entry, to planning, to activating, progressing and closing trips.
Provide Dispatchers & Planners with information needed for shift change reports
Support Dispatchers & Planners in recovery planning for drivers, tractors, and/or trailers
Supply CSR’s with information needed for customer reports
Ensure driver trip sheets are complete
Operation of the switch board; answering phone calls and transferring to the proper department
Core Competencies and Qualifications:
Minimum of 1 year of Dispatching or related experience within the Transportation Industry
Strong verbal and written communication skills
Strong attention to detail
Proficient in Microsoft Office programs; Word, Excel, and Outlook
Ability to type up to 45 words per minute
Understanding of trucking and hours of service an asset
Proven experience in handling multiple priorities
Must be willing to work a flexible schedule and be able to work overtime if the demand arises
Strong Leadership skills
We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.
Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups and women