Richmond, Canada Full Time Mid Level

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Position Summary

The Dispatcher is responsible but not limited to, all activities involved in effectively supporting and monitoring all on road activities completed by drivers.

Schedule and Location

Must be flexible and able to work weekdays and weekends

18371 McCartney Way, Richmond, BC

Details of Position:

  • Assess and support all driver inquiries

  • Provide drivers with all relevant information and/or tools for their trip; maps, schedules, trip sheets, access codes, trip numbers, tractor keys, log books, etc.

  • Create ERR’s (Equipment Repair Requests), Audit Driver DVIR’s (Driver Vehicle Inspection Reports)

  • Responsible for ensuring that all work is accurately entered in the A1 system in a timely manner; live updating, order entry, to planning, to activating, progressing and closing trips.

  • Provide Dispatchers & Planners with information needed for shift change reports

  • Support Dispatchers & Planners in recovery planning for drivers, tractors, and/or trailers

  • Supply CSR’s with information needed for customer reports

  • Ensure driver trip sheets are complete

  • Operation of the switch board; answering phone calls and transferring to the proper department

Core Competencies and Qualifications:
  • Minimum of 1 year of Dispatching or related experience within the Transportation Industry

  • Strong verbal and written communication skills

  • Strong attention to detail

  • Proficient in Microsoft Office programs; Word, Excel, and Outlook

  • Ability to type up to 45 words per minute

  • Understanding of trucking and hours of service an asset

  • Proven experience in handling multiple priorities

  • Must be willing to work a flexible schedule and be able to work overtime if the demand arises

  • Strong Leadership skills

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups and women

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