To service guest bedrooms as per section list to correct standard at all times.
To replace and restock all items provided for guest use within each room
stocks room attendant’s basket
To carry out daily duties as directed by the Executive Head Housekeeper/Deputy Head Housekeeper or Floor Supervisor.
To strip and make bed following trained procedure at all times, fresh linen in every room including stay-over’s.
Change mattress protector, blankets or bedspreads when needed.
Check under bed, drawers and closed for left behind articles and or trash.
Empties waste bins.
Wipes all window sills, doors, and walls when needed, as well as light switches.
Vacuums every room, spot clean when you see stains
Dusts all furniture and fixtures, including headboard, lamps and desk mirrors
Reports any maintenance issues, including burned out light bulbs.
Put stationary in place along with pens in desk
Internet cables behind TV neatly tied up
Empty and wash bins, clean bath, shower, basin, toilet and bidet. Wash floor and all glasses.
Vacuum bedrooms and bathrooms
Vacuum and dust our section of the corridor and stairs.
Ensure your pantry is clean and well stocked at all times.
Check vacuum cleaner weekly and change dust bag when necessary
To always keep a smart appearance and wear your uniform correctly
To work as part of a team in a constructive manner that enables Cliveden to achieve the objective of being a market leader in the luxury hotel sector.
To have a committed approach to the development of creative service in the Housekeeping department
To comply with all Hotel and Company policies.
To be responsible, whilst liaising with the Executive Head Housekeeper, for your own development.
To be aware of and comply with statutory requirements regarding the work place such as health and safety, hygiene, fire prevention, and employment law, etc.
To carry out any other reasonable duty to assist in the smooth running of the company.
To carry out spring cleaning of all areas of the house as directed by the Exe. Head Housekeeper/Deputy Head Housekeeper / Floor Supervisor.
Car Parking on site
Meals on duty
Company pension scheme
Non-contractual service charge paid monthly
Staff stay & dining discounts
Recommend a friend scheme
Car share incentive