Provide superior customer service by responding to inbound calls through company-provided leads in a timely manner from: internet, direct mail campaigns, radio ads, referrals or other special marketing campaigns
Originate first home mortgages and refinance loans
Engage with consumers, determine their needs and offer the appropriate products
Take mortgage loan applications by phone and prepare effective loan proposals
Obtain all necessary information to close the loan in a timely manner, including but not limited to: credit reports, income verification, appraisals, lien searches, etc.
What we are looking for?
1+ years of mortgage industry experience
Ability to work various schedules and overtime
Able to maintain the highest level of confidentiality
Proficient in Microsoft Office
Strong organizational skills, team player, excellent communication skills
Great communication skills in person, on the phone, and via email
Obtain Mortgage Loan Originator license within 90 days of hire (NMLS License and Multiple State Licenses Required)
Bachelor’s Degree in Finance, Business, Marketing or Economics preferred