Sales Service Coordinator


Do you enjoy working with the customer providing good service in a team environment?

Creative Foam in Fenton, MI has an outstanding opportunity for a Sales Service Coordinator. 

Key responsibilities include:

  • Receives, confirms and qualifies various requests for information from the customer
  • Generates and follows open quotation and sample requests to ensure customer timeframe is met
  • Develops/reviews/distributes formal quotations to the customer
  • Reviews all commercial issues relating to customer purchase orders. Follows up as need for any corrections. Ensures PO’s are retained to the master file.
  • Launches new orders to all applicable departments. Enters and releases orders for tooling or special charges. Follows up with appropriate departments to help ensure timely PPAP submission.
  • Maintains all appropriate files and records pertaining to request for quotes, samples and completed quotations


Requirements:

  • Experience in manufacturing, particularly automotive customer service is preferred
  • Proficient with Microsoft Office applications (Word, Excel, PowerPoint). Plex ERP experience beneficial.
  • Strong organization and communication skills
  • Associate’s Degree

About Creative Foam:

Since 1969, Creative Foam has been a leading supplier of cellular and non-cellular foam and plastic products for customers in the automotive, medical and composite markets. We have manufacturing locations in Michigan, Indiana, Ohio, Pennsylvania, Colorado and Tennessee. Our longevity and success are attributable to our innovative people, an abiding passion for quality and an unwavering commitment to our customers.

Creative Foam offers a comprehensive compensation and benefits plan, including medical, dental, vision, 401(k) and tuition reimbursement. 

Apply for position now