EMR Southampton

45 hours per week

Attractive Salary & Employee Benefits Package

We are one of the world’s largest metal recycling companies with over 170 sites worldwide. We have the capability to recycle anything from a toaster to an aircraft carrier and invest heavily in developing our own technologies in our quest to be the global leader in sustainability. We also invest in our people, as they are the driving force of our success.

Our Weighbridge Opportunity

Our Weighbridge Operatives are the first people our customers and clients meet when coming into the depots, and the last people they see on the way out.

Without their customer service skills and industry knowledge, our depots wouldn't be the successes they are today.

As a Weighbridge Administrator, you will develop a solid foundation of knowledge and expertise of the company and the industry, and the role can be that great first step into a career in recycling and sustainability.

Key Responsibilities:

·        Managing all vehicles entering and exiting the depot by weighing their load and recording data accurately

·        Providing all appropriate paperwork and carry out the necessary admin work to complete the process

·        Recording and calculating inputs and outputs, producing weighbridge tickets

·        Liaising with customers including and acting as first point of contact for a customer to resolve any issues/problems (being front of house)

·        Maintaining and develop an effective relationship with all customers

·        Provide all customers with standard PPE and collection when leaving depot and ensure all customers wear the PPE

·        Liaise with other team members within the operational depot and keep a steady flow of traffic moving within the operational depot

·        To make any appropriate weight deductions from loads following communication from the operational depot

·        Be aware of the surrounding depot and communicate clearly with the operational depot team

·        Good concentration levels are essential when data input the weights

·        Provide the commercial team with photos and email communication regards scarp loads

·        Provide all customers with standard PPE and collection when leaving depot and ensure all customers wear the PPE

·        Responsible for all daily check sheets 

·        Working with the hands free radio and operational depot CCTV

·        To ensure the weight of all good received at the depot are verified, together with the appropriate metal grade

·        Processing delivery notes timely and in accordance to EMRs polices

·        To carry out all necessary paperwork and ad hoc admin support for the operational depot

·        Produce corresponding documentation with EMRs internal IT system

·        To deal with drivers and processing transactions and ensure that all changes and transactions are recorded for future reference

·        Responsible for all daily check sheets  

·        Working with the hands free radio and operational depot CCTV

Key Deliverables

·        To distribute all incoming telephone enquiries in a friendly and professional manner, ensuring that callers are directed to the relevant person for action

·        To distribute all incoming post on the same morning it is received at the operational depot, together with sorting and making arrangements for all external mail/post on a daily basis

·        To provide general administrative support to the operational depots and local region team as and when required

·        To liaise with customers, contractors and any visitors to the site in a courteous, polite and efficient manner

·        To have an understanding of the procedure for the radiation detection when any customer enters the operational depot (full training)


·        High level of oral and written communication skills in order to communicate effectively to the operational depot

·        IT literate with the ability to think analytically and laterally

·        Previous weighbridge experience would be preferred

·        Experience of a fast pace environment

Personal  Characteristics:

·        Ability to use initiative and quick thinking with any problems arising

·        Have the ability to work within a busy environment ensuring the highest standard of accuracy within their work

·        Ability to work efficiently and accurately

·        Honest and trustworthy

·        Able to listen and follow instructions to complete a task

·        Happy to help colleagues, firm but fair and good team player

·        Confident within a banter environment

How to apply:

Please apply with an up to date CV, including your email address, contact number and details of your current salary. Due to the nature of the role, a financial and DBS background check is also required, at the employer’s expense.

Direct candidate applications will only be accepted for this vacancy.

Applications or speculative CV’s via agencies will not be accepted.

EMR Group and its subsidiaries are committed to having a diverse and inclusive workforce. We pride ourselves on being an equal opportunities employer, and value applications from all backgrounds, cultures and ability.

Apply for position now

Are you authorised to work in the UK and able to prove this by holding a British, EU or EEA passport, or have a visa or other authorised document, confirming your right to work in the UK?
Our contracts are based on a 45 hour working week, and there may be a requirement to work on weekends. Would you be happy to agree to this if you were successful?
Some of our sites are difficult to access to access through public transport. Do you have the means to get to the site you are applying for?
Will you be happy to undertake a financial background and criminal background check as part of our process?
Are you a current EMR Employee?

Role applicable questions

We are now going to ask a list of questions based around things you may encounter in your job. Please answer all of the below.

Do you require any reasonable adjustments to be made to the recruitment process, due to a particular pre-existing condition or circumstance?
A difficult customer comes to site. They start becoming aggressive and challenging. How do you react?
You notice someone acting unsafely on site. What do you do?
You are asked to cover some overtime due to a large volume of goods arriving at site. What do you do?
A customer offers you a gift to give them a favourable price for their materials. What is your position?

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