Activation Team Lead - UK
We love making our clients' lives easier. Our Activations team play such an important role to us here at Flipdish, they are the glue that sticks it all together, making things happen at the right time and get new clients online as quickly as possible.
Due to the continued growth of Flipdish, we are looking to hire an Activations Lead as part of our UK expansion. This is a new role for the UK team and will take control of a small team. You will also engage with the UK sales, client operations and customer success team to get customers up and running as quickly as possible.
What we need from you
- Ensure our UK activation team is helping our customers to get live as quickly and seamlessly as possible
- Inspire, coach, train and guide your team to continually optimise sales conversions
- Collaborate with Activation, Sales and Customer Success teams across Flipdish to continuously improve customer experience
- Aiding sales in gathering all necessary information from the prospect clients
- Subsequently transcribing that information into our CRM and liaising with the Client operations team, who are responsible for account setup
- Setting up a ‘go-live’ date with the client and ensuring that all their expectations are met within agreed terms
- Scale the team inline with business growth
The Ideal candidate will likely have:
- Proven track record of leading small teams and driving high performance
- A passion for food and technology
- Web coding knowledge (ranging from basic css & html, to advanced)
- Understanding of web portal ecosystems
- Exceptionally high attention to detail, you can give us lots of example of how you’ve dotted ‘I’s and crossed ‘T’s
- Have experience working with EPOS systems
- A clear understanding of APIs and how they work
- Demonstrable project management skills, you love know where everything is and how it all fits together.
It’s a bonus if you have:
- Knowledge of the products that Flipdish offer
- Worked in a rapidly growing business
What's in it for you
- Attractive base salary
- Unparalleled opportunity to grow and advance within the company
- Annual Leave
- Flexible working with an office in Central London
- Employee referral program
- Collaborative work environment with a dynamic and multicultural team
Flipdish is one of the fastest growing B2B SaaS companies, with headquarters in Dublin and offices in New York, Austin, London, Berlin and Barcelona. At Flipdish we provide cutting-edge technology to restaurants and the hospitality industry, giving them the tools to survive and thrive in a digital world.
Founded in 2015, Flipdish is a multinational e-commerce company that offers a suite of digital ordering and marketing services to simplify the process of running an online store for restaurants, without having to list on food delivery marketplaces. We work with leading food brands globally and make a meaningful difference to their business. Flipdish employs over 150 staff, has customers in over 15 countries and is on track to double in size in the next year.
What happens next
We are moving fast with our recruitment processes. Your application will be reviewed inside 48hours and if there is a possible good fit, our talent team will be in touch to get to know you better and explain next steps.