Flipdish is growing at an exceptional rate - we have trebled our size in 2020 - and how quickly we get our clients up and running on the platform is critical to our success. 

Due to the continued growth of Flipdish, we are looking to hire a Client Activation Executive as part of our UK expansion. This hire will join the UK team and be key in ensuring that our client's requirements are captured, built within the platform, and delivered as seamlessly as possible. 

What we need from you

  • Manage the onboarding and activation of Flipdish clients
  • Work with clients and internal teams like sales, operations, and menu to provide a seamless and positive onboarding experience for customers 
  • Ensure all client information is accurately captured within CRM systems 
  • Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores
  • Manage key metrics that feed into team-based goals around customer retention, growth, and advocacy
  • We want you to bring new ideas and knowledge to Flipdish as that will help our customers and Flipdish succeed

The ideal candidate will likely have: 

  • Meticulous attention to detail
  • Evidence of working in a client activation, account management, or customer service environment
  • A passion for technology and the food industry
  • Results-focused with a can-do attitude
  • Excellent verbal and written communication skills - you will be talking to our customers after all! 
  • Desire to work in a high-growth, dynamic startup environment. Your progression is limited only by your own abilities  

It’s a bonus if you have:

  • Knowledge of the products that Flipdish offer
  • An understanding of coding/how websites are built
  • Worked in a rapidly growing business
  • Experience in SaaS is a huge plus!

What's in it for you

  • Attractive base salary
  • Equity/Shares
  • Unparalleled opportunity to grow and advance within the company
  • 23 Days Annual Leave
  • Flexible working with an office in Central London
  • Employee referral program

We also have

  • Access to training and certification
  • Collaborative work environment with a dynamic and diverse team — and we do actually mean this and invest in it
  • Team-building activities and social events
  • Unparalleled opportunity to grow and advance within the company

Our Story 

Flipdish Mission Statement: “To provide food businesses with the best-in-class tools and support they need to win.”

Flipdish is a hyper-growth technology company (3rd in the 2020 Deloitte Fast 50) that puts hospitality brands of all sizes in control of their business growth with a digital ordering and marketing system that builds brands, grows profits, and turns customers into regulars.

With a branded website, app or self-service kiosk, powered by Flipdish’s world-class technology, hospitality brands can directly accept digital orders without having to list on aggregator platforms, at a lower cost and with more control over the customer experience.

Started in 2015 by technology entrepreneurs James and Conor McCarthy, Flipdish is headquartered in Dublin with a team of 150+ Digital Food retailing enthusiasts, 3000 active clients across 12 countries with teams in Ireland, UK, Spain, France, Germany, and the US.

We are primarily located in Ireland and the UK, but we are a remote team and we will consider highly-qualified applicants from other nearby locations.

What happens next

We are moving fast with our recruitment processes. Your application will be reviewed within 48hours and if there is a possible good fit, our talent team will be in touch to get to know you better and explain the next steps.

Please note that for this role we only accept applications from candidates directly. No recruitment agency assistance is needed.

Apply for position now

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