Post Office Clerk/ Part Time

Full Gospel Assembly

Oakville, ON

$19.45 an hour

Part-time


Why is this role important?


SUMMARY:


-To provide prompt and superior customer service at the retail postal outlet.


DUTIES & RESPONSIBILITIES:


-Customer Service

-Provides superior and efficient customer service

-Answers enquiries and resolves customer complaints regarding postal services

-Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)

-Ability to upsell and recommend postal services and promotions to all customers


LOSS PREVENTION:


-Ensures loss prevention systems and procedures are performed according to guidelines

-Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures

-Maintains proper security of cash and mail


GENERAL:


-Complies with all health and safety regulations

-Complies with all store policies and procedures

-Complies with loss prevention policies and procedures and ensures they are executed in the department

-Perform other duties as required including Cash duties


QUALIFICATIONS:


-Planning, Judgement and Decision Making

-Problem solving to ensure customer satisfaction

-Plan work to maximize efficiency and minimize costs

-Troubleshoot cash and tally differences

-Experience with registration and postal authorization issues


EXPERIENCE:


-Customer service oriented

-Effective verbal and written communication skills

-Computer literate

-Register Skills

-Organized and detailed oriented

-Efficient time management skills

-Ability to work in a fast pace environment

-Ability to work independently and as part of a team

-Commitment to providing customer service


WORKING CONDITIONS:


-Ability to work flexible shifts which may include nights and weekends


PHYSICAL REQUIREMENTS:


-Ability to lift up to 50 pounds

-Ability to climb ladder


Employment Type:


Part time


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