Relief Program Support Worker – Overnight (Awake)

At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!

Sounds pretty great doesn’t it? It is! 

We are seeking a reliable, emotionally intelligent and organized individual to work overnight shifts at our Men’s Shelter program. You will provide support to men accessing the services of the Charles Street Men’s Shelter – an emergency shelter for males experiencing homelessness. This position is to provide evening and overnight coverage for staff on an as-needed basis. It is an awake position.

**This is a casual position with no regularly scheduled shifts. Shifts will generally be within the hours of 4:00pm - 12:00am or 8:00pm - 8:00am, Sunday to Saturday. Casual staff are required to work a minimum of three shifts per month **

Your key responsibilities include:

1.        Perform intake for those accessing the shelter

2.        Janitorial duties

3.        Meal set-up and supervision

4.        Relate with men accessing the shelter

5.        Perform Shelter team duties ensuring the best possible operation of the program

6.        Responsible for working in a healthy and safe manner

Your skills and experience include:

1.        Post-secondary education in a related field of study (i.e. social services, social work, addictions, mental health, community development etc.) or related and relevant work experience

2.        Understanding of human interactions usually attained by life experience and/or by related education

3.        Strong interpersonal, emotional intelligence and resilience skills

4.        Ability to enter registration information into data base

5.        Ability to perform janitorial duties

6.        Ability to carry and operate cleaning equipment (eg. floor buffer, vacuum)

7.        Very good oral and written communication skills

8.        Ability to handle crisis situations in a calm manner

9.        Current Standard First Aid Certification and Naloxone training or willingness to obtain at hiring

10.    Ability to work effectively with people from various abilities, life situations and cultural backgrounds

11.    Aptitude for accurate and efficient computer data entry

12.    Experience in a social service setting preferred

13.    Commitment to understand and uphold the mission and values of House of Friendship is expected

14.    House of Friendship is open and inviting to qualified candidates with lived experience


·        Working with and encountering participants who may be under the influence of drugs or alcohol, and/or experiencing symptoms of mental illness can be expected

If you are as passionate as we are about serving the community, let’s talk!

Apply for position now