Emergency Shelter Support Worker


We’re growing!


At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!


Sounds pretty great doesn’t it? It is! 


We are seeking a reliable, emotionally intelligent and people focused individual to provide support to men accessing the services of the Charles Street Men’s Shelter – an emergency shelter for males experiencing homelessness.


** This is a part-time, overnight (awake), permanent position. Hours are Thursday from 12 am to 8 am, Friday and Saturday from 12 am to 9 am. **

Your key responsibilities include:

  1. Perform intake for those accessing the shelter
  2. Connect with and support the men accessing the shelter
  3. Ensure a safe environment for the men accessing the shelter and team members
  4. Assist with setting up meals and actively participating in meal time
  5. Help to maintain a clean shelter environment
  6. Perform Shelter team duties ensuring the best possible operation of the program
  7. All team members at House of Friendship are responsible for working in a healthy and safe manner



Your skills and experience include:

  1. Two year post-secondary education in a related field of study (i.e. social services, social work, addictions, mental health, community development etc.).
  2. Ability to relate and interact well with individuals including the men we serve and the people we work with
  3. Understanding of human interactions usually attained by life experience and/or by related education
  4. Strong interpersonal, emotional intelligence and resilience skills
  5. Ability to handle conflict and crisis situations effectively
  6. Ability to perform janitorial duties
  7. Ability to carry and operate cleaning equipment (eg. floor buffer, vacuum)
  8. Excellent oral and written communication skills
  9. Current Standard First Aid Certification, Non-Crisis Intervention training and Naloxone training (if not current will be required to obtain at hiring)
  10. Ability to work effectively with people with various abilities, life situations and cultural backgrounds
  11. Aptitude for accurate and efficient computer data entry
  12. Experience in a social service setting preferred
  13. Commitment to understand and uphold the mission and values of House of Friendship is expected
  14. House of Friendship is open and inviting to qualified candidates with lived experience


Note: Working with and encountering participants who may be under the influence of drugs or alcohol, and/or experiencing symptoms of mental illness can be expected.


If you are as passionate as we are about serving the community, let’s talk.


Please submit your resume and cover letter by April 26, 2019.


Apply for position now