Manager, Community Addiction Services

At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!


Sounds pretty great doesn’t it? It is! 


We are seeking a dynamic person to lead our Community Addictions Services Team. This position promises a variety of interesting tasks with no day being exactly the same. The ideal candidate will be highly organized, have experience in substance use treatment and experience leading staff teams. The addiction program continues to grow and so there is a potential for ongoing employment within the Addiction Services team.


Community Addiction Services includes four programs. Concurrent Supportive Housing, support for those managing addiction and/or substance use while living independently. Community Withdrawal Support Service, support through withdrawal from substance use. Rapid Access Addiction Clinic, walk-in clinic for those concerned with their substance use. Community Counselling, individual and group counselling services for addiction, substance use, problem gambling, gaming, internet overuse, and their loved ones.


** This is a full-time, contract position. This contract is for 12 months, with the possibility of extension. 37.5 hours per week, typically Monday – Friday, daytime hours with some evening work as required by the program. **


Key responsibilities include:

  1. Lead, develop and support each program team
  2. Responsible for all aspects of program operation including program development and review, program budget, allocation of resources, database management (i.e. Catalyst) and relationships with funders and community partners, staff and participant safety
  3. Create reports and proposals to support or source funding. Responsible for the management financial functions
  4. Build solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes
  5. Represent House of Friendship at various related meetings and community forums; bringing relevant issues and solutions to the conversation.
  6. Take a lead role in addiction related issues consultation and leadership development initiatives
  7. Act as a change agent; contributing to continuous improvement and the successful implementation of change initiatives
  8. Provide timely and appropriate programming to meet the needs of those in our community within our mission, vision and values


Your skills and experience include:

  1. University degree in Social Work/Counselling
  2. Registration as Registered Psychotherapist or Registered Social Worker, in good standing, with the ability to provide clinical supervision 
  3. Very strong skills in leadership, coaching and developing people and teams, team building and decision-making skills required with at least 3 years previous experience leading a team
  4. Knowledge of and experience serving in the areas of addiction, low income, poverty with a passion to support those experiencing these challenges and enthusiasm for providing services to help prevent and reduce the effects
  5. Excellent interpersonal, emotional intelligence and resilience skills.
  6. Previous experience and advanced skills working in a professional counselling role
  7. Experience in collaboration, program development and program implementation
  8. Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental health and other life challenges
  9. Commitment to holistic treatment model and strength based approach is required
  10. Knowledge of local community agencies and resources is preferred
  11. Experience or strong interest in working with diverse populations including people from various cultural backgrounds and income levels, and sensitivity to their needs.
  12. Commitment to understand and uphold the mission and values of House of Friendship is expected


Working Conditions:

·        Travel throughout Waterloo-Wellington. A Valid driver’s license and reliable vehicle is required.

·        Working with and encountering participants who may be under the influence of alcohol and/or other drugs and/or experiencing symptoms of mental illness can be expected


If you are as passionate as we are about serving the community, let’s talk.

Please send your resume and cover letter by December 11, 2020.


Apply for position now

Are you registered or eligible to register as a Registered Social Worker or Registered Psychotherapist? (OCSWSSW or CRPO)