Job Scope: To assist the management team in the daily operations of the store and responsible for the day to day running of the store in the absence of management.

Key Responsibilities:

  • Ensure every customer to our stores gets a personal and positive service experience.
  • In the absence of management, responsible for opening and closing the store, end of day recovery, deliveries, stock management and cashing up at the end of the day.
  • Assign tasks to staff and ensure correct procedures are followed.
  • Have a full knowledge of our product catalogue (www.elverys.ie) and current promotions.
  • Engage with and profile our customers to offer the best products for our customer’s needs and optimise sales.
  • Use all the tools we have in the store including Assisted Selling, footwear measuring service, Footbalance, Gait Analysis, e-receipts, radio systems etc.
  • Lead by example in implementing and maintaining excellent Visual merchandising standards in store using all the tools provided.
  • Coordinate and forward cash, stock, financial reports and other administration to the relevant personnel in the absence of the management team. 
  • Responsible for processes associated with daily deliveries and adequate stock management procedures.
  • Responsible for ensuring end of day recovery is carried out completely and to the standard as set out by the Company.
  • Carry out other retail duties expected of all staff e.g. sales, customer experience, recovery, deliveries, etc.
  • Operate till and handle financial transactions. Deliver a great last impression to our customers.
  • Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter theft and protect stock. 
  • Back-up call out person in the absence of store management in the event of alarm activation.
  • Take responsibility for personal development and actively seek opportunities for improvement. Carry out training as required.
  • Carry out other duties as and when required. 

              

Qualifications, skills and experience:

  • Minimum of two years retail experience required.
  • A warm, friendly and engaging personality is essential.
  • Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
  • Strong product knowledge.
  • Experience in Visual Merchandising desirable
  • Ability to manage workload and delegate task
  • Proficient computer skills; particularly excel, word and email.
  • Available to work and provide adequate cover at least one Sunday in four.
  • Initiative to undertake additional tasks as required.


Benefits

  • Employee discount
  • Career progression including management training programs
  • Bike to work & travel scheme
  • Social engagement funds


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