Irish Wheelchair Association (IWA) is a progressive independent person centered national organisation providing services for people with limited mobility.


We now seek applications for the following permanent position with base location in IWA Clane, Co. Kildare

Service Support Officer, Clane, Co. Kildare

 (39 Hours per week,1 year fixed term contract , €26,752 - €34,891)


Roles & Responsibilities:


·      To support the implementation of the Associations standards for Resource and Outreach Services as directed by the Service Manager

·      To develop, implement and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to service user requirements.

·      To develop, implement and support the introduction of the School Leavers Service in line with the organisations person centered ethos

·      To identify and develop opportunities in partnership with service users enabling them to increase their social participation and lead full, active and independent lives in their own communities

·      To support the Service Manager in ongoing monitoring and evaluation of the operation of the services

·      To accompany and support service users on annual holidays, outings, social and day trips as required by Service Manager and provide personal care for service users while in attendance at services

·      To maintain working rota’s and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service development

·      To mentor and support IWA staff to ensure the services meet the standards of the Association

·      To develop and support the volunteer programme within the service

·      To actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the resource and outreach service

·      To focus on the inclusion of people with disability within their wider community and develop links within the community to support this

·      To support and mentor all ROC staff in their day to day duties

·      To avail of opportunities to heighten the profile of IWA in the local community in order to promote a positive attitude towards disability within the community

·      To perform such other duties as may be assigned from time to time by the Service Manager





·      Qualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is essential

·      At least 1 year of previous experience in the areas of training or facilitation is required

·      The ability to make operational decisions and possess good problem solving skills is essential

·      Excellent computer and administration skills (Microsoft Office & Database Management) are essential

·      An awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirable

·      Experience of working with people with disabilities is desirable

·      Leadership experience is desirable

·      Experience of Quality systems and maintenance of same an advantage

·      A full driving license

·      The ability to work as part of a team and on own initiative

·      Person centered approach

·      An ability to build strong relationships at all levels

·      Strong customer service focus

·      Be of good character




Remuneration & Benefits


·      Salary between €26,752 - €34,891

·      Excellent working conditions

·      Training & development opportunities

·      25 days annual leave


 Click here for full job description

Closing date for receipt of completed applications is Wednesday, 20th November 2019


IWA is an equal opportunity employer



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