Supervisor - Stansted Airport


There is an exciting opportunity for experienced Supervisor looking to take their next step up, to join our JD Sports team in our Stansted Airport store.


Supervisory experience is essential


Please find some of the aspects of the role below;


We are looking for Supervisors ready to take their next step in a Retail Career seeking real progression, to join our Team.


Sales

  • Ensure that targets are achieved, where possible exceeded
  • Analyse oracle reports to assist you in making key business decisions
  • Manage in store devises in order to capitalise on a wider range of products
  • Confident use of the stores dashboard to analyse; Footfall, ATV and Conversion, applying this to the store environment



Customer Service

  • Maintain customer retention by providing first class service
  • Deal with enquires and complaints and resolving the issue/request
  • Drive consistency within your internal teams to achieve the highest service levels
  • Have a strong understanding of the Mystery Shopper programme, Customer Satisfaction surveys and Net Promoter Score (NPS)


Visual Merchandising

  • Following a weekly brief, ensure that this is applied to your store and maintain high visual standards
  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques
  • Making sure that all new product and advertised product is all visible and in the correct locations
  • Ensure Mannequins, displays and windows are alternated through the seasons and events of the retail calendar


Training and Development

  • Develop existing staff and encourage progression within the company
  • Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required
  • Keep track of your staff progression by the completion of the in-store E-Assessments
  • Management development should be prioriti sed by the use of the in-house Trainee Management Academy


KSA's

  • Retail Management skills would be advantageous
  • Excellent Time Management skills
  • Strong verbal and writt en communicati on skills
  • IT skills - Microsoft outlook, Word and Excel



Benefits

  • International career progression
  • Company discount
  • Competitive salary


Please note both Stansted Airport and JD Sports will require a full reference check of the successful candidate/s in order to work in our Airport store.

Apply for position now