Regional Manager, Onshore and EU

West Kensington, United Kingdom Full Time

Salary: £40,000 per annum (dependant on experience), plus bonus

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The Company

Kaplan Inc is one of the world’s most dynamic private education providers with revenues exceeding US$2.6 billion. One of Kaplan’s most recent international initiatives involves the development of a network of International Colleges across the UK and USA in partnership with some of the world leading universities. Kaplan International aims to deliver world-leading accelerated pathway programmes designed specifically to meet the needs of international students. The colleges are operated in partnership with UK, US and Australian universities, located on or close to the campus of the partner university. Our programmes are designed to prepare international students for entry to undergraduate and postgraduate programmes offered by the partner university, in addition to providing direct entry routes at some partner universities.

The Role

This is an exciting role for a talented and determined sales professional with a passion for meeting targets and maximising sales opportunities. The post-holder will drive and manage product promotion and sales and conversion activities to increase student recruitment numbers into KIP’s UK, US and Australia Pathway Colleges, alongside its online programmes. This is a senior role in a dynamic, growing international education sector.

Main responsibilities and functions

  • Define and execute the sales and recruitment strategy for the Onshore and EU region
  • Developmental management and leadership of the regional sales team who are based in London
  • Full responsibility for reaching significant sales targets and managing the budget for the region
  • Ensure that recruitment targets are achieved in a compliant manner
  • Identify sales opportunities and barriers through discussion with team members; propose an action plan to maximise the opportunities and reduce the barriers
  • Maximise agent and direct student recruitment channels
  • Drive the highest levels of performance within the team and ensure excellent customer service to all stakeholders
  • Roll-out and manage an ongoing product training calendar for the Onshore sales team
  • Provide support to the regional sales teams on a day-to-day basis helping them to identify issues, find solutions, improve processes and increase recruitment opportunities
  • Domestic and overseas travel to visit key partners across the region for 8-10 weeks a year
  • Other projects and tasks as driven by Senior Management Team in line with Marketing and Recruitment priorities

About you

To be successful in the role you’ll have the following:

  • A university degree, ideally from a country other than your native country
  • Experience of minimum 5 years working in a target driven international student environment
  • Proven experience of meeting sales targets, on budget
  • Exceptional customer service ethos and attention to service levels
  • Ability to find and present solutions to remove sales barriers
  • Ability to identify team training needs and action effective training plans
  • Excellent organisational, inter-personal and communication skills
  • Strong business acumen, leadership and management skills
  • Strong grasp of marketing resources and how they can be used for different audiences
  • Excellent problem solving skills and ability to manage conflicting priorities
  • Strong attention to detail and high level of data accuracy
  • Strong working knowledge of IT / systems and ability to learn new systems quickly
  • Ability to see tasks through to completion
  • Willingness to work flexible hours where required (including some weekends during critical periods)
  • Willingness to work in a matrix management system and make decisions

Also, desirable would be:

• Experience using Salesforce CRM as a sales tool

• Awareness of Tier 4 student visa requirements

• Fluency in an additional language


Application method and closing date

Please apply with a CV and covering letter highlighting why you believe you are suitable for this role.

Employment is conditional upon successful completion of professional reference checks

Closing date: 15 February 2019

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