Manager Digital Experience Platforms (M/F/D)

Frankfurt am Main, Germany (Deutschland) Full Time

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Join an Automotive Manufacturer of worldwide renown.


We have an exciting opportunity as:

Manager Digital Experience Platforms (M/F/D)

at the KIA Motors Europe Headquarters in Frankfurt/Main, Germany.

Kia Motors is, together with its sister brand Hyundai, the fifth-largest car maker in the world. Since its foundation in 1944, Kia Motors has been a significant player in the booming automotive industry, not only in South Korea but also worldwide.

  • People drive KIA cars in about 180 countries. KIA Motors Europe employs about 1,500 persons in Europe and represents just under 500,000 vehicles sold every year.
  • KIA Motors Europe centrally manages the Sales & Marketing activities for 14 European subsidiaries. For us and our 14 affiliates you will provide guidance and support.

You will enjoy working with us if you like these things:

  • A pulsating international environment. Our workforce is composed of people from 37 nations.
  • Playing an active and important part in the development of KIA Motors Europe and our subsidiaries.
  • Developing new frameworks and solutions.
  • Demanding challenges to which you can creatively contribute.
  • A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and few more things.

The Challenges: High - The Job: Great.

1. Your initiative, energy and persistence will ultimately determine your success.

2. You will work in a network of experts in Marketing and other departments. This is not merely some fancy polish!

3. You have the spirit that makes us successful.

You are +++ optimistic +++ ambitious +++ patient +++ dynamic +++ flexible +++

Your mission:

  • Lead Pan-European digital platforms user experience, content and business functionalities development and evolution, including
  • Corporate and dealer website design, customer journey, functionalities/tools and content
  • Targeting, lead management and platform personalization
  • Research, tracking/analytics, user interface & user experience analysis, customer journey surveys, big data and KPI measurement and visualization
  • Search engine optimization
  • Oversee & steer development/relaunch and roll out of automotive marketing/business, CRM, sales and after-sales functionalities
  • Lead ongoing user experience, functional platform evolution (requirements gathering, central development and market roll outs, agile development)
  • Ensure structural & processual front-end performance/usability, quality assurance and legal compliance
  • Enhance customer experience on the platform
  • Manage and control budget and central service providers
  • Support, consult & govern EU markets on functional requirements, projects and platform front-end improvements
  • Steer, coordinate and support multiple company stakeholders (management, marketing, sales, after-sales, HR, IT, markets) on projects and requirements
  • Introduce and govern functional and process improvements and set up front-end guidelines with service providers, markets and internal stakeholders
  • Ensure brand & CI alignment, creative excellence, usability and conversion
  • Develop, coordinate, share and implement best practices
  • Core contributor to Kia’s Pan-European digital channels, platforms and digital business innovation

Your talents:

  • University degree - ideally in Economics, E-Business or New Media with Economics/IT focus
  • Minimum 6 years' experience in management and development of large internet systems and related functionalities in automotive as well as in project management with at least 2 years experience in agile project management & development methods
  • Solid experience with Adobe Experience Manager, Analytics and Target or comparable large content management systems and suites
  • Solid experience in working in an international environment and with multiple interfaces (company departments & management, subsidiaries, internal and external service providers)
  • Excellent project management and coordination skills
  • Ability to assess and define business requirements and transfer them into technical, functional and structural solutions
  • Excellent verbal and written English communication skills (main language: English; other languages as advantage)
  • Ability to work in an international environment
  • Flexibility and ability to adapt in a multicultural/multi-stakeholder and quickly developing environment
  • High motivation to contribute to evolving the Pan-European corporate and dealer websites, as well as future digital business market places
  • Highly performance and results oriented
  • Power of persuasion

If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.

Apply for position now

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