Join an Automotive Company of worldwide renown.


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We have an exciting opportunity as:


Technical Author (M/F/D) Technical Support

at the KIA Motors Europe Headquarters in Frankfurt/Main, Germany.


Kia Motors is, together with its sister brand Hyundai, the fifth-largest automotive company in the world. Since its foundation in 1944, Kia Motors has been a significant player in the booming automotive industry, not only in South Korea but worldwide.


People drive KIA cars in about 180 countries. KIA Motors Europe employs about 5,500 persons in Europe, including about 3,500 blue collar workers in our state of the art car plant in Slovakia. We sell just over 500,000 vehicles and produce about 300,000 vehicles for worldwide distribution every year.


KIA Motors Europe is the Regional Headquarters of KIA and centrally leads the Sales & Marketing activities for 14 European sales subsidiaries and coordinates the activities of our production facility in Zilina, Slovakia. For us and our affiliates you will provide guidance and support.




You will enjoy working with us if you like these things:


  • A pulsating international environment. Our workforce is composed of people from 37 nations.
  • Playing an active and important part in the development of KIA Motors in Europe.
  • Developing new frameworks and solutions.
  • Demanding challenges to which you can creatively contribute.
  • A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and more.


The Challenges: High - The Job: Great.

1. Your initiative, energy and persistence will ultimately determine your success.

2. You will work in a network of experts in After Sales and business professionals.

3. You have the spirit that makes us successful.


You are +++ ambitious +++ dynamic +++ flexible +++ optimistic +++ patient +++



Your Mission:

 

Field actions & campaigns

  • Steer all Technical Service Bulletins for Europe. This includes: TSB quality checks, market release, coordination of parts availability
  • Contact person for markets concerning TSBs
  • Operation & monitoring of all field actions (Port actions, Service actions, Recalls), including all communication with the factories, markets & stakeholders
  • Regular monitoring of campaign completion rates, including appropriate actions

EV & new technologies specialist

  • Main contact person & coordinator for EV-relevant support (internal & external)
  • EV charger support
  • Specialist & main supporter for new technologies (i.e.: Telematics, autonomous driving, etc.)

Technical Publication

  • Review Owner’s Manuals in order to optimise content and layout
  • Coordinate the development of Quick Reference Guides, Rescue sheets and all other technical literature

Maintenance strategy

  • Analysis about all relevant maintenance strategy items
  • Creation of maintenance sheets, proposal for new maintenance strategies (content, distance, etc.)



Your Talents:


  • Bachelor degree in engineering or car-technical education (automotive engineer), master technician or the equivalent in related work experience
  • 4-10 year work experience as master technician or technical support engineer, automotive engineer or equivalent
  • Profound car-technical knowledge (incl. New Technologies, EV and related)
  • Work experience at distributor side advantageous
  • Higher level MS-Office Skills (especially Excel, eventually Access)
  • Good interpersonal & computer skills (MS-Office)
  • Willingness for autonomous functioning & travel
  • Vehicle evaluation skills (static & dynamic)
  • Ability to adapt in a multicultural and quick developing environment
  • Self-confidence, positive thinking, creative (Outside the box- approach), solution oriented, Technical “Problem solver”
  • Excellent verbal and written English communication skills (Main Language: English; other languages as advantage).


If you’re interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.

Apply for position now

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