Join an Automotive Company of worldwide renown


We have an exciting opportunity as: Area Manager After Sales (m/f/d)

at the KIA Motors Europe Headquarters in Frankfurt/Main, Germany.

Kia Motors is, together with its sister brand Hyundai, the fifth-largest car maker in the world. Since its foundation in 1944, Kia Motors has been a significant player in the booming automotive industry, not only in South Korea but also worldwide.

  • People drive KIA cars in about 180 countries. KIA Motors Europe employs about 1,500 persons in Europe and represents just under 500,000 vehicles sold every year.
  • KIA Motors Europe centrally manages the Sales & Marketing activities for 14 European subsidiaries. For us and our 14 affiliates you will provide guidance and support.

You will enjoy working with us if you like these things:

  • A pulsating international environment. Our workforce is composed of people from 37 nations.
  • Playing an active and important part in the development of KIA Motors Europe and our subsidiaries.
  • Developing new frameworks and solutions.
  • Demanding challenges to which you can creatively contribute.
  • A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns health management and few more things.

The Challenges: High - The Job: Great.

1. Your initiative, energy and persistence will ultimately determine your success.

2. You will work in a network of experts in After Sales and other departments. This is not merely some fancy polish!

3. You have the spirit that makes us successful.

You are +++ optimistic +++ ambitious +++ patient +++ dynamic +++ flexible +++

Your mission:

  • You support and monitor National Sales Companies (NSCs) with the implementation of Kia Motors Europe (KME) After-Sales programmes and monitor implementation ratios, results and promote improvement plans
  • You assist with the successful achievement of the KME Parts & Accessory objective and support collaboration between NSCs and their Parts Distribution Centre (PDC)
  • You support Parts & Accessory programme development between NSCs, KME and MPE
  • You assist in the development of NSC and network infrastructure to support future After Sales growth plans
  • You implement action plans to improve customer satisfaction, with reference to internal and external customer satisfaction surveys, including brand comparison surveys together with NSCs
  • You monitor and advise NSCs on the fulfilment of service marketing activities, training accreditation levels and key survey results
  • You ensure appropriate communication with the senior management team at the NSC regarding After Sales programme performance, challenges and achievements on a regular basis
  • You provide actionable feedback from the NSCs to KME After Sales, to encourage improvements to KME programmes and working processes

Your profile:

  • You are of University calibre, preferably with a business discipline and may also hold an MBA or relevant Master’s degree too
  • You have basic Automotive technical knowledge as well as commercial Automotive experience
  • You have at least 3 years hands on experience with dealers
  • You gained a minimum 8 years automotive experience, preferably in After Sales roles at an NSC or distributor/importer
  • You have previous experience in international environment and willingness to travel often
  • You obtain good communication skills and the ability to influence different stakeholders
  • You have excellent verbal and written English communication skills (Main language: English; Additional European languages as advantage)
  • You are proficient in MS-Office
  • You demonstrate initiative and are good in working individually as a self starter

If you're interested to become part of our Kia team, please apply via our online portal. We are looking forward to getting to know you.

Apply for position now

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