Business Analyst (Intern Placement)

Walton-on-Thames, United Kingdom Internship

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Overall Purpose of job


The Customer Quality function consists of three different departments:

  • Customer Experience
  • Kia Academy
  • Data Strategy


The Business Analyst will work to support business improvement activities and key projects and programmes across the Customer Quality function that:

  • Improves our service to dealers and our customers

  • Enhances the efficiency of Customer Quality

  • Supports the objectives of Vision 120.

Key Responsibilities

The following is a non-exhaustive list of responsibilities for the role:

  • Collect, manage and present data for improvement activities

  • Complete project documentation and reports

  • Join and contribute in cross functional project teams

  • Support projects with subject knowledge

  • Identify and suggest opportunities for business improvement

  • Communicate achievements and share best practice.

Person Specification:

  • Proactive and enthusiastic, with the ability to work independently, to drive change and to engage in multiple initiatives simultaneously

  • Strong interpersonal skills and ability to work effectively with people across the KMUK organisation

  • Logical and objective, with the ability to translate data and feedback into results and process

  • Excellent verbal and written communication skills

  • Interest in the automotive industry in the UK

  • Excellent understanding of IT

  • Studying a degree in a business related subject

The company reserves the right to make amendments to this job description where business needs require.

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