Receptionist / Showroom Host

Dublin, Ireland Full Time

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MSL Grange Motors, part of the MSL Motor Group of car retailers wishes to recruit a full-time Receptionist/Showroom Host to join our busy team based in our new state-of-the-art sales and aftersales facility on Pottery Road, Dun Laoghaire.

Key duties and responsibilities to include:

  • Being the first point of contact to customers phoning or visiting the showroom.
  • Handling telephone calls and dealing with queries in a professional manner.
  • Meeting, greeting and assisting customers.
  • Offering & making customers refreshments.
  • Introducing customers to the most appropriate specialist to deal with their needs.
  • Monitoring and recording showroom traffic and incoming calls on the CRM.
  • Capturing, recording and updating customer details in the database.
  • Ensuring the Dealership is kept tidy and well presented at all times.
  • General administrative duties (eflow, Change of ownerships etc.)
  • Various ad hoc duties.

The successful candidate will ideally:

  • Have a strong customer service background.
  • Display an outgoing personality and enjoy engaging with people.
  • Exhibit excellent communication and interpersonal skills both in person and on the phone
  • Excel at understanding, anticipating and meeting customer needs.
  • Have a genuine desire to exceed our customers’ expectations.
  • Display a positive, enthusiastic, can-do attitude.
  • Have the ability to work on their own initiative; multitask and meet deadlines.
  • Possess excellent administration and IT skills.
  • Work well as part of a team.
  • Be well presented at all times.
  • Previous experience within the motor industry is desirable.

If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.

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