Implementation Specialist

Clearwater, FL, United States Full Time Entry Level

Salary: 45,000 with Benefits

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Here's what you'll be doing:

  • Lead client and software partner implementations.
  • Provide client and partner facing recommendations for best integration solutions.
  • Develop a broad and deep knowledge of the product set as well as back-end capabilities.
  • Meet with new and existing clients to complete complex implementations.
  • Participate in solution definition with IT leads and external partners.
  • Work with sales team throughout client information collection process.
  • Work with platform tools to complete partner setup, build webpages and perform testing.
  • Own test results to ensure issues are resolved prior to going live.
  • Complete change requests forms on behalf of clients and maintain regular communication with clients to ensure proper awareness.
  • Manage special projects or other assignments as defined by leadership team.

Here's what we need from you:

  • Bachelor's degree or equivalent years of experience.
  • Minimum two (2) years' technical implementations experience (SaaS Implementations preferred).
  • Minimum one (1) year client facing implementations with strong interaction skills.
  • Experience with software partner integration with joint business interest.
  • Strong written and verbal communication skills.
  • Strong analytical skills with excellent attention to detail.
  • Ability to work independently as well as part of a team.

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