Our client, a developer of award-winning digital language, literacy, and math programs, is looking for technical writers.

 

This is a 6 month contract.

Starting Immediately.

All work will be done remotely.

 

Duties:

 

  • create, manage, and update product documentation and its presentation in a Help Center
  • embed with up to two development scrum teams so that documentation is integrated into the product development lifecycle
  • update existing content and create new content
  • migrate legacy content from Madcap Flare to Zendesk
  • assign one writer as editor for the project to provide timely review of content, lead content audits, and ensure the quality and consistency of the content experience.

 

Required skills:

 

  • experience creating, managing, and publishing single-source content with Madcap Flare
  • experience creating and publishing content in Zendesk
  • ability to work as part of a scrum team in an agile development environment
  • flexible enough to shift from one product area to another as required

 

It is a bonus if you have experience with HTML and CSS- to edit Zendesk templates and assist in the creation of customer walkthrough guides in Pendo.

Apply for position now

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