Our client, a leader in the networking industry, is looking for a technical writer.


Responsibilities:

  • Design, develop, deliver, and maintain customer-facing, best-in-class user documentation.
  • Produce a range of deliverables, from short feature descriptions and configuration examples to full user guides.
  • Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.
  • Analyze specifications and product descriptions and recommend the best documentation approach.
  • Translate engineering documents into prescriptive content that enables customers to implement the scenarios in their own networks.
  • Follow established style and process guidelines.


Minimum Qualifications:

  • Familiarity with XML authoring tools.
  • Proven expertise in the networking industry with a background in one or more of routing, switching, security, or data center. Software CLI experience is required.
  • Demonstrated ability to produce high-quality, rich technical content.
  • Ability to research complex technical concepts (independently and collaboratively).
  • Strong problem-solving skills.
  • Excellent communication and collaboration skills.

Preferred Qualifications:

  • Upper-level technical certification(s) or equivalent knowledge - Juniper certifications ideal.
  • Real-world understanding of how customers use networking products in the field.
  • Comfortable building networking scenarios in a lab.

Other Information:

  • Remote working is available for this position

Education

  • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience
  • 5+ years of experience writing product documentation for enterprise/service provider networking products


Apply for position now

I have read, understand and accept the content of the Privacy Policy. View Privacy Policy