Your role:




We’re in business to save our home planet. Your role will contribute to this mission by providing a complete shopping experience for our customers and being an ambassador of the brand.




Key accountabilities:




• Welcome the customers in the store, address their needs and answer their questions and concerns.


• Talk confidently to the customers about our products, values and history. 


• Show your passion for the brand to every customer and convey what makes us unique.


• Be an environmental ambassador by leading on environmental initiatives and environmental storytelling, together with the Sales Associates and the environmental team.


• Check stock daily and restock when necessary.


• Create the best display for our products and maintain the store clean and tidy.


• Operate the cash register, as well as opening and closing it.




Pre-requisites:




In order to succeed in this role, it is expected that you will have:




• Excellent customer service and sales skills.


• Previous retail or related customer service experience.


• Language skills: fluent in English. Other languages are a plus.


• Enthusiasm and knowledge about our products.


• Working knowledge of computers; proficiency in Microsoft Word, Excel, and Outlook.


• Be an excellent communicator and have organizational skills.


• Strong linkage with the Patagonia business and mission statement.




Employee Conduct




It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.




Please make sure that your CV and cover letter are in English.

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