Your internship:

We’re in the business to save our home planet. Your internship will contribute to this mission by helping to bring efficiency to our repair & returns processes in order to balance speed, cost and impact on the environment.


Your Tasks:


  • Support the creation of a visual roadmap for our repair processes across all three channels (Wholesale, Retail & eCommerce)
  • Help build a Repair Guide. This project includes the following communication documents;
  • Email templates for dealers and Repair centers
  • Surf dealer repair training booklet
  • Dealer General Repair booklet
  • Help build a Training Guide for repairs to share with technical representatives across Europe
  • Support the web page redesign for repair & returns, working closely with the eCommerce team to promote our repair program, Worn Wear
  • Support Operations QC administration (designing an automatized charge back process)
  • Assist with the pilot report project on Norway and Switzerland repair and returns flows


Prerequisites:

In order to succeed in this role, it is expected that you will be/have:

  • Currently enrolled in an HBO or University level Bachelor/Master’s degree in Supply Chain, Logistics, Communications or similar field
  • Strong linkage with the Patagonia business and mission statement
  • Proficiency in Microsoft Office applications, with a focus on Excel & Sharepoint
  • Experience with or interest in learning an ERP system (such as AX Dynamics)


Please note that this internship is not suitable for completing a thesis project.


We offer: Monthly internship allowance + Subsidized lunch on site (Monday, Tuesday and Thursday) + 100% reimbursement for public transport (upon valid receipts) + Yoga classes 2 times per week + Access to Company Sample Sales and Discounted Merchandise + lots of Company events with environmentalists, change makers, educationalists and ambassadors of our core sports


Please make sure that your CV and cover letter are in English.

Apply for position now

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