Your role:


We’re in business to save our home planet. Your role will contribute to this mission by setting up and leading our store in the beautiful city of Bristol.


Key accountabilities:


• Ensure the store provides the highest level of customer service possible.

• Be personally available to all customers to identify their needs and address their questions or concerns.

• In conjunction with the HR Europe team, hire people who pursue passions that relate to our products and philosophy.

• Inspire, train and develop the store employees and maintain a positive work environment.

• Achieve budgeted revenue goals and monitoring expenses.

• Maintain high merchandising values that reflect the Patagonia image.

• Uphold our company's mission and be a voice in the community on environmental and community issues, using the store as a theatre to bring the issues to life to educate and inspire our customers.


Pre-requisites:


In order to succeed in this role, it is expected that you will be/have:


• 2 to 5 years’ experience in a customer-facing leadership role.

• Language skills: fluent in English. Other languages are a plus.

• Demonstrated ability to build effective teams and motivate employees.

• Knowledge of effective merchandise presentation standards.

• Budget management experience.

• Proficient in Microsoft Word, Excel and Outlook.

• Strong problem-solving skills.

• Patagonia product use/knowledge.

• Strong linkage with the Patagonia business and mission statement.


Patagonia is committed to equal employment opportunities and diversity


Employee Conduct:


It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.


Please make sure that your CV and cover letter are in English.

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