Must Live in Orange County or Surrounding Areas.

Be a US Citizen or US Resident (NO Third Party Candidates)


Acts as the liaison between IT Department and the operational departments of the organization to communicate the requirements of Software development as needed. Performs analysis, testing and support of IT projects/systems/applications. Provides first level technical support and acts as a super-user, runs and compiles reports, performs data import/export, and administers databases as required.


Essential Duties and Responsibilities

  • Acts as business analyst and works closely with business stakeholder group to not only understand the business requirements, but to also collaborate with these stakeholders to shape the requirements and solution in a way that meets the business objective and is consistent with the enterprise practices and architecture
  • Creates and maintains all necessary documentation in support of this function
  • Identifies business unit needs using various analysis techniques such as data flow modeling and workflow analysis
  • Elicits requirements using interviews, document analysis, business process descriptions, use cases scenarios, workflow analysis, and/or existing systems documentation or procedures
  • Leads the effort to analyze and continually improve processes owned by the business unit
  • Reviews and analyzes the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
  • Contributes to project discoveries, kickoffs, prepares proposals and statements of work following company standards as needed
  • Coordinates and works with end-users, programmers, vendors and consultants as needed
  • Prevents and corrects defects; supports enhancements and makes changes to increase the value provided by the system
  • Helps establish project test strategy, test plans as well as assist with test execution for quality assurance processes and oversees User Testing for business units


  • Bachelor’s degree required, emphasis in Computer Science, Management Information Systems or comparable years of experience in computer hardware and network administration or in a related area
  • At least 2 years’ experience as a Business Analyst
  • Must have experience in managing data mapping/transfers/upload processes
  • Must have expertise with the variety of off-the-shelf software for office productivity such as but not limited to:

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