TimelyMD would prefer candidates in the DFW Metroplex but are open to strong remote candidates

Company Overview:

Focused on improving the health of student populations, TimelyMD offers universities and colleges a comprehensive, custom program centered around telehealth. TimelyMD’s campus-wide solution gives students one point of contact--anytime, anywhere--to get quality care and immediate treatment for medical or mental health concerns from board certified physicians and licensed counselors. TimelyMD’s telehealth programs optimize clinic resources and support clinic staff in delivering quality care to the right students at the right times.

Job Description:

Under the direction of the Chief Medical Officer, the Executive Director of Medical Services is responsible for the day-to-day clinical operations and direct management of the staff of the Care Team. The incumbent will work collaboratively with colleagues to support the mission of the organization by delivering high-quality medical care and promoting health and wellness education. In particular, the Executive Director will take the lead in developing a service-delivery model that meets the needs of the student community through a passionate commitment to healthcare within a university environment. The successful candidate will demonstrate excellent communication and management skills in order to facilitate the delivery of efficient, quality care by a team of medical professionals.

Key Responsibilities:

  • Lead clinical medical team including recruiting new doctors, ensuring adequate staffing, managing on call doctors, ensuring coverage in 50 states 24/7/365
  • Provide care to students/patients as a clinician
  • Create scheduling pattern and method for ensuring coverage as the clinician or utilizing other clinicians within coverage budget
  • Helping create medical training material/content
  • Improving, enhancing quality assurance guidelines
  • Monitoring adherence to quality guidelines and physicians adherence to protocols
  • Communicating with physicians regarding QA reviews
  • Communicating with clinic medical faculty on campuses regarding any quality issues, continuity of care for patients with clinic, follow up on critical or urgent student issues
  • Participating in sales calls with potential new clients and their clinical staffs as needed
  • Data evaluation on performance of network such as wait times, licensing adherence
  • Managing NP's as supervising physician
  • Obtaining and maintaining licenses through TimelyMD in all 50 states
  • Maintaining appropriate documentation for supervising agreements with NP’s based on state requirements in states which require supervision
  • Assist as manager of Professional Associations as needed as a physician licensed in states where individual practice entities are required
  • Participate with media team for Q&A's, interviews, media pitches, etc. as needed
  • Assist with tech team in creating care protocols for asynchronous visits, improving provider and patient experience, troubleshooting any workflow issues or provider issues with new tech

Job Requirements:

  • Board Certified MD or DO with 10+ years in a clinical setting with at least 3 years in progressive leadership of a multidisciplinary team 
  • Licensure in more than one state preferred 
  • Demonstrated ability, or potential, to excel in smaller entrepreneurial organizations
  • Extensive experience in clinical leadership roles, leading and coaching physicians to be the best they can be for their patients and their colleagues
  • Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions
  • Interest and experience in administrative leadership in a medical setting, including development of policies and procedures designed to assure optimal quality and efficiency, arrive at evidence-based clinical and business processes and hold the team accountable for performance using objective data, maintenance of relationships

About TimelyMD + Perks:

  • Unlimited vacation
  • No work on your birthday!
  • MBO bonus on a quarterly basis
  • Company-paid group life insurance
  • Medical and dental insurance offered 
  • Volunteer Time Off (VTO) as an organization to give back to the community

TimelyMD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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