Technical Support Representative – UKI Market


Office Location: Dungarvan, Co. Waterford


We are currently offering the opportunity to work from home or from our offices/hubs. A blend of Home and Office working will also be available in the future.


What is the role?

This is a systems testing role where scheduled system updates will need to be tested and reported on in a structured process-led workflow. You will be provided with intensive product training, as well as mentorship and coaching from management & senior reps.


Who we are seeking?

·        You are technically-minded and like solving problems through process-led workflows

·        You are a team player, willing to go out of your way to help a teammate

·        You constantly strive to improve, seeking coaching & guidance from both peers and managers

·        You are an entrepreneurial self-starter, who can operate with minimal supervision and is motivated to find solutions to problems as they occur


Minimum Requirements

·        Professional level of English

·        Experience providing customer support or technical support

·        Excellent communication skills, both oral and written


Preferred requirements (Not Essential)

·        Technical aptitude

·        Solution focused mindset

·        Experience with Salesforce a distinct advantage but not essential


Benefits

·        23,000 euro per year

·        Exceptional training provided

·        Excellent hours: Monday-Friday 9am to 6pm, no weekends

·        Career Development Program

·        Pension Plan (after 1 year)

·        Health Care Subsidy (after 1 year)



Zevas is an equal opportunity employer who accepts and celebrates diversity.


Before applying for this position, please review our Recruitment Privacy Policy: https://www.zevas.com/wp-content/uploads/2021/01/POL-HR-005-Recruitment-Privacy-Policy-V.2-.pdf


Interviewing now, apply today!

Apply for position now