Technical Support Representative – UKI Market

Office Location: Dungarvan, Co. Waterford

We are currently offering the opportunity to work from home or from our offices/hubs. A blend of Home and Office working will also be available in the future.

What is the role?

This is a systems testing role where scheduled system updates will need to be tested and reported on in a structured process-led workflow. You will be provided with intensive product training, as well as mentorship and coaching from management & senior reps.

Who we are seeking?

·        You are technically-minded and like solving problems through process-led workflows

·        You are a team player, willing to go out of your way to help a teammate

·        You constantly strive to improve, seeking coaching & guidance from both peers and managers

·        You are an entrepreneurial self-starter, who can operate with minimal supervision and is motivated to find solutions to problems as they occur

Minimum Requirements

·        Professional level of English

·        Experience providing customer support or technical support

·        Excellent communication skills, both oral and written

Preferred requirements (Not Essential)

·        Technical aptitude

·        Solution focused mindset

·        Experience with Salesforce a distinct advantage but not essential


·        23,000 euro per year

·        Exceptional training provided

·        Excellent hours: Monday-Friday 9am to 6pm, no weekends

·        Career Development Program

·        Pension Plan (after 1 year)

·        Health Care Subsidy (after 1 year)

Zevas is an equal opportunity employer who accepts and celebrates diversity.

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